All electronic and traditional gift card sales are final - No refunds. For all non-gift card sales please email us at email@example.com or call us at 808-742-1424.
Gift cards purchased online may be picked up at our Poipu location. Please select the pick up in store option at check out. Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.
Lost or Stolen Gift Cards
Please treat your gift card like cash, as The Beach House Restaurant is not responsible for unauthorized use. If lost or stolen, your gift card can only be replaced for the remaining value with original proof of purchase, including the gift card identification number. Please email us at firstname.lastname@example.org or call 808-742-1424. Be sure to include your full name, contact information, order date and order number.
What happens if my Beach House Gift Card does not work?
Gift cards that do not work properly can be loaded onto another card at The Beach House Restaurant located in Poipu, Kauai.
Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.
What information do we collect?
We collect the following: Details provided from registration or purchases, Information we learn from web site visitors, and Information about the transactions visitors undertake.
What do we do with the information we collect?
We will use the information: For administering membership of any provided services and to enable us to provide you with better service.
For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list.
Disclosures of your information
The Beach House Restaurant will not sell, trade or rent information about you to others.
What about cookies?
If you have any questions or comments regarding this policy feel free to contact us.