Return Policy

All electronic and traditional gift card sales are final - No refunds. For all non-gift card sales please email us at or call us at 808-742-1424.

Delivery Policy

Gift cards purchased online may be picked up at our Poipu location. Please select the pick up in store option at check out. Orders placed after 2:00 PM CST will be shipped the following business day, subject to weather-related delays or other causes beyond our reasonable control. Orders will not be shipped or delivered on Saturdays, Sundays or holidays. UPS and FedEx will not deliver to PO Boxes and your package will be returned to us. There is no guarantee on timing of US Postal Services deliveries because these packages cannot be tracked.

Lost or Stolen Gift Cards

Please treat your gift card like cash, as The Beach House Restaurant is not responsible for unauthorized use. If lost or stolen, your gift card can only be replaced for the remaining value with original proof of purchase, including the gift card identification number. Please email us at or call 808-742-1424. Be sure to include your full name, contact information, order date and order number.

What happens if my Beach House Gift Card does not work?

Gift cards that do not work properly can be loaded onto another card at The Beach House Restaurant located in Poipu, Kauai.

Security Policy:

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet. All pages on this website that transmit sensitive data use SSL encryption.

Privacy Policy

We are committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it. Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.

What information do we collect?
We collect the following: Details provided from registration or purchases, Information we learn from web site visitors, and Information about the transactions visitors undertake.

What do we do with the information we collect?
We will use the information: For administering membership of any provided services and to enable us to provide you with better service.

For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our mailing list.

Disclosures of your information
The Beach House Restaurant will not sell, trade or rent information about you to others.

What about cookies?
“Cookies” are small pieces of information stored on your computer’s hard drive by your browser. We use cookies to simplify the login process. Our cookies do not contain any personally identifiable information. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. Allow your browser to accept cookies if you would like to use the functionality of this site.

Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent
By using our site, you consent to our online privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us
If there are any questions regarding this privacy policy you may email us at or call 808-742-1424.

Have Questions?
If you have any questions or comments regarding this policy feel free to contact us.